tag:wbs-gantt-chart-for-jira.status.ricksoft-inc.com,2005:/historyWBS Gantt-Chart for Jira Cloud Status - Incident History2024-03-28T22:22:57-07:00WBS Gantt-Chart for Jira Cloudtag:wbs-gantt-chart-for-jira.status.ricksoft-inc.com,2005:Incident/196836552024-01-11T18:34:12-08:002024-01-11T18:34:12-08:00Version 1.1.51-AC Release<p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>18:34</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>18:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>17:54</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:wbs-gantt-chart-for-jira.status.ricksoft-inc.com,2005:Incident/188209852023-10-17T19:45:49-07:002023-10-17T19:45:50-07:00Version 1.1.49-AC Release<p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>19:45</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>19:12</var> PDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>19:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>16</var>, <var data-var='time'>18:58</var> PDT</small><br><strong>Scheduled</strong> - No downtime is planned for this release.</p>tag:wbs-gantt-chart-for-jira.status.ricksoft-inc.com,2005:Incident/183051982023-09-05T20:20:44-07:002023-09-05T20:20:44-07:00Version 1.1.48-AC Release<p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>20:20</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>19:01</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>29</var>, <var data-var='time'>03:03</var> PDT</small><br><strong>Scheduled</strong> - There is no downtime planned for this release.</p>tag:wbs-gantt-chart-for-jira.status.ricksoft-inc.com,2005:Incident/184029162023-09-05T20:02:50-07:002023-09-05T20:02:50-07:00Failure to access the app<p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>20:02</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>20:02</var> PDT</small><br><strong>Update</strong> - The problem was specific to a particular environment. We apologize for the disturbance.</p><p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>19:57</var> PDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>19:52</var> PDT</small><br><strong>Investigating</strong> - With the release of the latest version, we are experiencing problems accessing the application.<br />We are investigating the cause.</p>tag:wbs-gantt-chart-for-jira.status.ricksoft-inc.com,2005:Incident/180265112023-08-01T21:24:25-07:002023-08-01T21:24:25-07:00Version 1.1.46-AC Release<p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>21:24</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>19:58</var> PDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>19:04</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>18:27</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:wbs-gantt-chart-for-jira.status.ricksoft-inc.com,2005:Incident/177661732023-07-04T19:59:16-07:002023-07-04T19:59:16-07:00Version 1.1.45-AC Release<p><small>Jul <var data-var='date'> 4</var>, <var data-var='time'>19:59</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'> 4</var>, <var data-var='time'>19:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'> 4</var>, <var data-var='time'>18:41</var> PDT</small><br><strong>Scheduled</strong> - There will be no downtime due to this release.</p>tag:wbs-gantt-chart-for-jira.status.ricksoft-inc.com,2005:Incident/173470222023-05-23T20:46:22-07:002023-05-23T20:46:22-07:00Version 1.1.44-AC Release<p><small>May <var data-var='date'>23</var>, <var data-var='time'>20:46</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'>23</var>, <var data-var='time'>19:01</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'>23</var>, <var data-var='time'>18:50</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:wbs-gantt-chart-for-jira.status.ricksoft-inc.com,2005:Incident/165028542023-03-14T20:14:06-07:002023-03-14T20:14:06-07:00Version 1.1.42-AC Release<p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>20:14</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>19:32</var> PDT</small><br><strong>Verifying</strong> - We have released Version 1.1.42-AC to the production environment. We are currently in the final operational checks on the production environment.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>19:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>18:45</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:wbs-gantt-chart-for-jira.status.ricksoft-inc.com,2005:Incident/161400452023-02-14T18:30:19-08:002023-02-14T18:30:19-08:00Version 1.1.41-AC Release<p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>18:30</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>18:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>13:04</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time. The estimated downtime is very short.</p>tag:wbs-gantt-chart-for-jira.status.ricksoft-inc.com,2005:Incident/158683002023-01-17T19:09:11-08:002023-01-17T19:09:11-08:00Version 1.1.40-AC Release<p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>19:09</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>19:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>18:55</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:wbs-gantt-chart-for-jira.status.ricksoft-inc.com,2005:Incident/151337252022-12-13T19:11:43-08:002022-12-13T19:11:43-08:00Version 1.1.39-AC Release<p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>19:11</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>18:10</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>18:06</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:wbs-gantt-chart-for-jira.status.ricksoft-inc.com,2005:Incident/127557672022-11-08T18:31:36-08:002022-11-08T18:31:36-08:00Version 1.1.38-AC Release<p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>18:31</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>18:01</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>08:00</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:wbs-gantt-chart-for-jira.status.ricksoft-inc.com,2005:Incident/100878322022-05-29T22:41:13-07:002022-05-29T22:41:13-07:00Version 1.1.32-AC Release<p><small>May <var data-var='date'>29</var>, <var data-var='time'>22:41</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'>29</var>, <var data-var='time'>19:08</var> PDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>May <var data-var='date'>29</var>, <var data-var='time'>19:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'>27</var>, <var data-var='time'>04:56</var> PDT</small><br><strong>Scheduled</strong> - There will be no downtime due to this release process.</p>tag:wbs-gantt-chart-for-jira.status.ricksoft-inc.com,2005:Incident/93729442022-02-21T20:23:51-08:002022-02-21T21:40:49-08:00Gantt list and Gantt chart do not load in some environments<p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>20:23</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>20:21</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>07:13</var> PST</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>07:12</var> PST</small><br><strong>Identified</strong> - We have identified the cause of the problem and are working on a fix.</p>tag:wbs-gantt-chart-for-jira.status.ricksoft-inc.com,2005:Incident/90992492022-01-16T22:47:57-08:002022-01-16T22:47:57-08:00Version 1.1.26-AC Release<p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>22:47</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>18:09</var> PST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>18:04</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>17:38</var> PST</small><br><strong>Scheduled</strong> - There will be no downtime with this release.</p>tag:wbs-gantt-chart-for-jira.status.ricksoft-inc.com,2005:Incident/87199742021-11-29T22:38:40-08:002021-11-29T22:38:40-08:00Version 1.1.24-AC Release<p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>22:38</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>18:17</var> PST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>18:02</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>17:45</var> PST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:wbs-gantt-chart-for-jira.status.ricksoft-inc.com,2005:Incident/83373542021-10-28T00:15:51-07:002021-11-21T22:26:39-08:00Version 1.1.23-AC Release<p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>00:15</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>27</var>, <var data-var='time'>23:56</var> PDT</small><br><strong>Scheduled</strong> - There will be no downtime with this release.</p>tag:wbs-gantt-chart-for-jira.status.ricksoft-inc.com,2005:Incident/77715562021-08-15T19:30:00-07:002021-08-16T00:28:51-07:00Cannot load the Gantt list.<p><small>Aug <var data-var='date'>15</var>, <var data-var='time'>19:30</var> PDT</small><br><strong>Resolved</strong> - The Gantt list could not be loaded in some environments.</p>tag:wbs-gantt-chart-for-jira.status.ricksoft-inc.com,2005:Incident/77709352021-08-15T19:15:33-07:002021-08-15T19:15:33-07:00Version 1.1.22-AC Release<p><small>Aug <var data-var='date'>15</var>, <var data-var='time'>19:15</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>15</var>, <var data-var='time'>19:02</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>15</var>, <var data-var='time'>18:29</var> PDT</small><br><strong>Scheduled</strong> - There will be no downtime with this release.</p>tag:wbs-gantt-chart-for-jira.status.ricksoft-inc.com,2005:Incident/75643412021-07-21T01:12:19-07:002021-07-25T18:10:44-07:00Some or all of the Gantt is not displayed in the Gantt list view<p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>01:12</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>00:56</var> PDT</small><br><strong>Update</strong> - We found out why the problem occurs.</p><p><small>Jul <var data-var='date'>20</var>, <var data-var='time'>22:20</var> PDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:wbs-gantt-chart-for-jira.status.ricksoft-inc.com,2005:Incident/73302822021-06-28T19:46:53-07:002021-06-28T19:46:53-07:00Version 1.1.21-AC Release<p><small>Jun <var data-var='date'>28</var>, <var data-var='time'>19:46</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>28</var>, <var data-var='time'>19:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>25</var>, <var data-var='time'>06:25</var> PDT</small><br><strong>Scheduled</strong> - We will be releasing Version 1.1.21-AC.</p>tag:wbs-gantt-chart-for-jira.status.ricksoft-inc.com,2005:Incident/70777102021-05-24T19:30:33-07:002021-05-24T19:30:33-07:00Version 1.1.20-AC Release<p><small>May <var data-var='date'>24</var>, <var data-var='time'>19:30</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'>24</var>, <var data-var='time'>19:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'>24</var>, <var data-var='time'>17:27</var> PDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:wbs-gantt-chart-for-jira.status.ricksoft-inc.com,2005:Incident/67463512021-04-13T19:00:00-07:002021-05-17T18:59:18-07:00System down<p><small>Apr <var data-var='date'>13</var>, <var data-var='time'>19:00</var> PDT</small><br><strong>Resolved</strong> - We have solved this problem.</p>